News

 

Important Upgrade Message

We hope you have received our communications about the changes we are making to your Access Collins log in experience. Essential things you need to know: Once upgraded you can sign in to Collins through Access Workspace You will have brand new functionality including apps & analytics We’ll add 2 factor authentication for increased data […]

Apps, Analytics & Additional Security

Hopefully you have seen our recent emails letting you know that Collins will soon be launched using Access Workspace enabling you to use some really cool tools and features. The upgrade will deliver: • Two Factor Authentication ensuring your data is always as safe as possible.• New analytics including a dashboard showing historic and forecast […]

Let’s get Collins ready for Freedom Day

Hey folks, With ‘Freedom Day’ fast approaching we wanted to make you aware of key guides from our Knowledge Base that will help you update your Collins software in preparation. Planning on a big first day? With a lot of businesses celebrating with longer opening hours on Monday 19th we wanted to give you a […]

Collins Security – Protecting you and your customers!

In October 2020 we were informed of fraudsters impersonating bookings software providers, including Access Collins, who were targeting venues and asking for booking details. We have had notifications around a similar scam and want to reiterate a few points that will keep you and your customers safe! A member of the Access Collins/ DesignMyNight team […]

A reminder for all DesignMyNight booking partners!

A reminder that our finance team have spruced up their referrals billing method.  Our team will export out all your Completed referral bookings on the 8th of each month, for the prior month. This means you have from the 1st-7th to ensure all bookings are up to date.  Please note, Completed. We will only bill you for the reservations in your system that […]

Getting Ready for Reopening: Your Venue on DesignMyNight.com

Will they, won’t they? We get it, the news on reopening has been hard to trust, but we want to make sure you’re ready in good time, especially when it comes to your listing on our website. From a checklist to top tips, check out our recommendations for getting your venue ready for reopening on […]

Collins and The National Lockdown 3.0

First and foremost we hope you and your teams are keeping well and safe.    In case you have missed it, we have an incredibly handy Access Collins guide on lockdown and re-opening, with lots of useful hints and tips on how to maximise the software during this difficult time. To help support our Access Collins […]

A message for all Design My Nights booking partners!

Our finance team are sprucing up their referrals billing method and wanted to send out an update of the process! Our team export out all your Completed referral bookings on the 8th of each month, for the prior month. This means you have from the 1st-7th to ensure all bookings are up to date. Please […]

Lockdown 2.0 – We’re Here to Help

In case you have missed it, we have an incredibly handy Collins guide on lockdown and re-opening, with lot’s of useful hints and tips on how to maximise the software during this difficult time. We also recognise the financial impact the latest lockdown will have so we are reducing all Collins licence fees by 50% […]

Customer Success Portal Update

We have previously communicated to you about moving across to our new support portal and I am excited to say its finally here and will be our new way of supporting you from Tuesday 10th November. The below outlines what you need to do and the main benefits of interacting with the support portal for […]

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