Access Collins News

The everything solution to manage your reservations and enquiries.

Private Hire Marketing & Meet The CSM Team 

Christmas might seem like a way off, and you’re barely through spring, but when it comes to planning for private hire success, we know that getting your marketing in early is the key when it comes to converting those big-scale events and parties.

At DesignMyNight, we know a thing or two about getting your venue in front of the right consumer and user searches, those customers looking for valued venues and great private hire occasions. 

See below for more information on how we can support you:

In being a DesignMyNight Booking Partner (DBP) you can tap in to some pretty big private hire marketing potential. From emails to listing inclusions, we’re in the right place at the right time for the customers looking for you.

  • Private hire searches on our website are up 77% compared to 2022. 
  • On average, we see over 3,000 people a day looking for private hire bookings.
  • August and November are the most popular times for private hire seaches on our site.

Better yet? This year we’re scheduled to release more private hire content than ever, and plan to expand coverage for both Christmas and regional combined. 

Our recommendations for your DesignMyNight listing:

  • Get your private hire information on your DesignMyNight listing updated soon. Some venues don’t have this at all, and will be losing out on interest and conversions.
  • Make sure your venue description also details the private hire spaces you have to offer.
  • Update your venue photos to include images of your private hire space.
  • And of course, get in touch with us to update your private hire marketing where needed.

Interested to know more? Email DBPrequests@designmynight.com

CSMs? We know you know about them, but how critical are they to Access Collins, and how can you use them more?

The Customer Success Team are a team of industry experts, here to help you get the most from Access Collins and the wider solutions within Access Hospitality.

The team come from all walks of life and we have a varied work-history, however, most of us have Hospitality and Retail in our bones, including chefs, reservations managers and even a champion cocktail maker.

Our goal is to help you get the most out of your software and one of our main mediums is the webinar programme; released regularly, we focus on exploring areas of the system to ensure you have a full understanding of Access Collins’ capabilities and how it can help you achieve your business outcomes.

Make sure you check out the next in our series, focused on helping you enhance customer engagement through Collins’ SMS features.

For more information around Customer Success speak to your Access Collins Account Manager.

Thank you, Team Access Collins

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