In October 2020 we were informed of fraudsters impersonating bookings software providers, including Access Collins, who were targeting venues and asking for booking details. We have had notifications around a similar scam and want to reiterate a few points that will keep you and your customers safe!
A member of the Access Collins/ DesignMyNight team will never;
– Contact you out of the blue asking for booking or customer details
– Ask for your Access Collins password
If you find yourself being asked to part with this information please take a moment to stop and think. Not parting with information will help keep your business and customer’s details safe. If you are in any doubt whether you are speaking to a member of the Access Collins team, STOP. It’s ok to reject the request and contact us through our support portal.